TERMS AND CONDITIONS OF SERVICE

Juanita has taken every effort to provide useful and helpful information on the website, social media and during private sessions of both coaching and bodywork treatments and sincerely hopes only value has been added to each client’s life. 

 

By moving forward with your appointment you are indicting you have read, understood and accept terms and conditions of service.
 

1.        Information from Website, Social Media and Advertisement
Information provided on www.juanitasbester.com.au, Facebook or Instagram and advertisement is for the purpose of providing information and should not be used as substitute for medical advice, diagnosis or medical treatment.
 

2.        Bookings and Payment

2.1   You are willing to disclose medical and personal information to Juanita to ensure awareness around any medical or personal conditions you may have prior to your appointment.
2.2   By booking and attending your session you are accepting you have read and agree to all terms and conditions.

2.2   Casual Body Treatment $120
Sessions are 60 minutes long with massage OR energy work and are not combined

Payment can be made via the PayPal link via the online scheduler or via the invoice  itself and will confirm your booking. Full payment must be made at the end of the session exact amount of cash.
 

2.3   First Time Client Special of $47 

By booking this session you are agreeing you are a first time client with Juanita as this offer is for first time clients only. Should you book this session in the online schedule and you are a returning client your session time will only be 60 minutes long and a total of $120 will be due.

 

For all promotions, full payment upfront via the website or online via invoice is preferred. If paying in cash, please bring exact amount as change is not kept on the premises.

 

2.4 Re-Booked Massage with Energy Work Treatment $99
Sessions are 75min long with both massage and energy work combined. Sessions can only be booked with Juanita directly after your session has complete and you re-book. 

 

3.        Appointment Availability

Bookings are available by appointment only and are scheduled at a date and time available on the online booking schedule
 

4.        Late Arrivals

Due to practitioners other commitments and other client time slots, any client who is late accepts their time may be shortened in length and understand full cost is still to be paid.
 

5.        Cancellation/Reschedule

5.1   Cancellations and rescheduling can be made via the email reminder. Please give min 12 hours notice

6.        Liability

By using this service you automatically agree to hold Juanita Isbester harmless for any intended or unintended result of holistic therapy treatments given and agree that will not be liable for any compensation should any damages or injury result from using our services which extends to the use of any of the website, hyperlinks, social media, other resources from other recommended website outside of juanitaisbester.com.au and advertisement shared.

The Coach/Practitioner has made every effort to accurately represent the Program and the Services. Any testimonials and or examples of results experience are not intended to represent or guarantee that anyone will achieve the same or similar result. Each individuals success depends on many factors, including his or her background, dedication, desire and motivation. 

In the event damages are incurred by the Client as a result of the Coach/Practitioner's default or violation of the terms in this agreement, the Coach/Practitioner's entire liability under this agreement is limited to the amount paid by the Client to the Coach/Practitioner as at the time the loss is sustained.

During the term of this Agreement and at any time there after, the Client agrees to take no action which is intended to or would reasonably be expected, to harm the Coach/Practitioner or their reputation or which would reasonably be expected to lead to unwanted or unfavourable publicity to the Coach/Practitioner.

In the event a dispute arises, in connection with this agreement and the provision of the Service which is incapable of being resolved by mutual consent, then the parties agree to submit the matter for mediation by an independent mediator. In the event a resolution still is not possible following mediation then legal action shall be commenced.

The parties agree that they have adequate insurance cover to met any liabilities that may arise in connection with this Agreement.

The Coach/Practitioner will not be liable to the client for any indirect, consequential or special damages of the Clients own person on every level of their being.